Outsourcing is about commissioning an outside service provider, who is professionally competent to do some job that we used to do ourselves, relying on in-house resources. An organization can achieve maximum efficiency when they can focus on their key activity. In order to be profitable, businesses need up-to-date and reliable IT environment and the related systems and applications. The sudden failure of these systems can lead to substantial financial loss not to mention the loss of data. Developing and running a well-operating, reliable and functionally efficient IT system can be demanding on company resources and at the expense of the key activity, therefore more practically left to outside professionals. Small and medium size companies usually employ one single IT specialist full time or part time, an arrangement which cannot compete with the accumulated expertise of a team and the fact that they are at your disposal in need.